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System Requirements

  • WinXP - IE6, FF2
  • Win Vista - IE8, IE7, FF3
  • Mac OSX - Saf3, FF3
  • Flash 10.0.22.87

If you need technical assistance, please contact our HelpDesk using one of the methods below.

Phone Support:
Call the Cornell Information Technologies HelpDesk at 607.255.8990 during business hours:

  • Monday through Thursday, 8:00 a.m. to 8:00 p.m. EST
  • Friday, 8:00 a.m. to 5:00 p.m. EST
  • The HelpDesk is closed on university holidays.

E-mail Support:

Please provide as much detail as possible about your problem so that we can address the issue quickly. We will usually provide an answer within one to two business days. In your e-mail please include a description of the problem, the error message you received, the location within CyberTower where it occurred, and a phone number or e-mail address where we can reach you.